United Airlines parent posts 2Q profit on one-time gains
July 21, 2009 ·
The parent of United Airlines said Tuesday it is cutting international capacity by an extra 7 percent during the last four months of this year, as it posted a $28 million second-quarter profit due to fuel hedge gains and other one-time items. UAL Corp. said that the international capacity reductions it is planning starting in [...]
Computer problems delay United flights at O’Hare
July 2, 2009 ·
A computer problem grounded all United Airlines flights at O’Hare International Airport Thursday, causing long delays and lines for travelers headed out for the Fourth of July holiday weekend. The outage involved all of United’s computers at O’Hare, forcing many delays and some cancellations, said airline spokeswoman Robin Urbanski. Because the outage involved United’s ticketing [...]
United Airlines passing credit card fees to some agents
June 30, 2009 ·
United Airlines has caused an uproar among travel agents with plans to force them to the pay credit-card fees when their customers buy tickets with plastic. The agents say it’s an unfair move by United to shift a cost of its business on to their backs. They add that if other airlines copy United’s move, [...]
New snag for Continental antitrust-immunity bid
June 17, 2009 ·
Continental Airlines’ bid to work closely with United Airlines and others on trans-Atlantic service has hit a new snag, with the Justice Department seeking to review the plan. The Transportation Department gave preliminary approval in April to Continental’s request for antitrust immunity so it could coordinate prices and schedules with United. But on Wednesday, Attorney [...]
Flying in comfort — or not
May 20, 2009 ·
Fares, fees and destinations aren’t the only things that vary by airline. The width of your seat, the amount of legroom and the entertainment options available can make the time, well, fly by — or make a long flight feel a lot longer. Legroom is important to many fliers. Seat pitch — the space between [...]
Airlines post rare improvement in customer survey
May 19, 2009 ·
Airlines are doing a better job of taking care of the passengers they still have, according to a new study. Passenger satisfaction with airline service rose 3.2 percent earlier this year, the first increase in six years, according to a University of Michigan study to be released Tuesday. The increase came as the number of [...]
Airline traffic declines ease in April
May 7, 2009 ·
Passenger traffic is still falling on nearly all U.S. airlines, but the steep nosedive in March gave way to a more gentle decline in April, raising hopes that the worst of the travel slump may be over. But analysts say it’s too early to declare a turning point for the airlines, which suffered huge losses [...]
