A look at airlines’ February on-time performance
April 9, 2009 ·
U.S. airlines’ on-time performance and baggage handling improved in February, while cancellations declined, compared to the same month a year ago, government data released Thursday showed. Complaints to the Department of Transportation also dropped year-over-year. Alaska Airlines, a unit of Seattle-based Alaska Air Group Inc., had the worst on-time arrival rate in February, while Hawaiian [...]
American Airlines to expand in-flight Web access
March 31, 2009 ·
American Airlines plans to expand Internet access to about half its fleet of aircraft over the next two years as it attempts to raise revenue and improve customer service. The company said Tuesday it will install flying Wi-Fi hot spots on about 300 planes used in the continental U.S. and charge up to $12.95 for [...]
The baggage ‘Insurance’ airlines never tell you about
March 20, 2009 ·
Federal regulations require that if an airline loses or damages your luggage or its contents then they are required to pay up to $3300 in compensation when you fly domestically in the US. However, the airline will attempt to depreciate the value of your loss, and will require receipts to prove your claim. (Coverage may [...]
Delta and United plan fewer international flights
March 10, 2009 ·
Travelers who used to fly in the expensive seats up front are moving toward the back of the plane, if they fly at all, forcing airlines to cut back on overseas flights that used to be their crown jewels. Delta Air Lines Inc. said on Tuesday it will cut international flying another 10 percent beginning [...]
