Will airlines and passengers call a truce?
February 25, 2010 ·
When weather forecasters predicted severe winter storms across the country in the last few weeks, airlines sent their customers a steady stream of e-mail and text messages, giving them a chance to change their itineraries ahead of the bad weather.
Those who took advantage of the waivers had what has become a rare consolation in air [...]
The end of mishandled baggage?
February 25, 2010 ·
Modern day airline passengers juggle a lot of numbers. In addition to remembering flight numbers, gate numbers, seat numbers and figuring out how many liquid ounces fit into a zippered baggie, fliers must pay attention to the fees for checked baggage and calculate the odds of that luggage arriving safely and on time.
The good news [...]
Alaska Airlines to offer Wi-Fi on all aircraft
February 24, 2010 ·
Alaska Airlines, a unit of Alaska Air Group Inc., said Wednesday it will join other airlines and offer Wi-Fi service on its flights.
The carrier said it will offer Aircell’s Gogo service on all its aircraft. That is the same technology used by several other airlines.
Alaska and Aircell are currently working to install the Gogo service [...]
Many airlines waive change fees due to weather
February 24, 2010 ·
Several airlines are again offering to waive fees customers would ordinarily pay to rebook their flights on alternate itineraries due to bad weather in some parts of the country.
AirTran Airways, Delta Air Lines, JetBlue Airways and Continental Airlines were among the carriers offering change-fee waivers this week.
AirTran said Wednesday its passengers scheduled for travel Thursday [...]
How to get the best seat on the plane
February 24, 2010 ·
You wanted that spacious seat in the exit row but someone beat you to it. Or you reserved a seat online, but checked in for the flight and found your seat was given to another passenger. There’s a trick to getting a coveted seat and preventing it from being given away.
Here are some suggestions on [...]
How to beat airline fees
February 23, 2010 ·
You could almost feel sorry for the airlines.
Few people see the service on one carrier as being much different than another, so competition is all around fares — how cheaply can I get there? — and most of them lose money. Which means the carriers constantly skirt bankruptcy and have to find all kinds of [...]
American Airlines adds more ways to earn miles
February 22, 2010 ·
American Airlines said Monday it is expanding the options for its frequent flier program members to earn reward miles on merchandise they purchase at retail outlets.
The airline said that for the first time, its frequent flier members can earn miles with participating AAdvantage eShopping retailers in actual stores, not just online.
The airline said that the [...]
