Avoiding a large phone bill when traveling
August 5, 2010 ·
Ubiquitous connectivity has its downside, especially when it comes to the price of using your cellphone abroad. The proliferation of smartphones and the increased use of data have made it easier than ever to rack up huge communications bills while traveling overseas, even on a short trip.
“Many leisure travelers with iPhones are going to Europe, not turning off their data and allowing their apps to continue downloading data,” said Ken Grunski, chief executive of Telestial, a company that provides wireless services for travelers. “U.S. travelers were already getting hammered with expensive voice calls that start at $1 per minute. I know of people that have returned home to $1,000 or more roaming bills.”
Luckily for tech-savvy travelers who want to stay in touch, there are ways to avoid spending a small fortune. Here are some options.
Getting the right phone
Many countries outside the United States rely on a wireless network technology called GSM. But two major American carriers — Verizon and Sprint — use different technologies in most of their standard phones. Owners of those devices will need a special cellphone when traveling to many countries.
Verizon users have a fairly convenient way to deal with this problem. If you’ve been a subscriber for six months or longer, Verizon will lend you a global phone free of charge for trips of 21 days or less; the customer pays only the two-day FedEx fee of $9.99.
Once you receive the phone, call Verizon to activate it and select an international rate plan (with the $4.99 a month plan, a call from, say, France, will cost 99 cents a minute compared with $1.29 without the plan; texts, which cost 50 cents per message sent and 5 cents per message received, are not included). After the trip, just ship the phone back.
AT&T and T-Mobile have GSM networks, so many of their standard phones will work overseas, although you’ll still need to sign up for an international roaming plan to keep rates down. For example, with the $5.99 a month AT&T plan, calls from many Western European countries to the United States are only 99 cents. A package of 50 roaming texts costs $10.
Another option is to buy an inexpensive travel phone from a company like Telestial (telestial.com) or Planet Omni (planetomni.com). They typically cost less than $50. For example, Planet Omni’s Kit V520 ($49) offers a dual-band GSM phone, SIM card with both a United States phone number and a global phone number, and $5 in airtime. The service allows you to receive free incoming calls in France, Italy, Spain and Britain on the global number, and free voice mail in 60 countries. Costs for outgoing calls depend on the country. For example, an outgoing call from France to a United States landline is 99 cents per minute, while a call to a mobile phone is $1.49 per minute. Telestial’s Passport package (starting at $99) provides free incoming calls in Europe, as well as calls back to the United States for 49 cents per minute.


